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FREQUENTLY ASKED QUESTIONS

 

Here are the answers to some questions which I get asked most frequently:

When should I book my florist?

As soon as possible! I regularly take booking 12-18 months in advance, especially for bank holidays and summertime.

Do you require a booking fee?

Yes, I ask for a non-refundable £100 booking fee to secure the date which is deducted from the final balance.

 

Do I have to choose my flowers straight away?

No, I take a £100 booking fee to secure the date, we can discuss ideas and around 6-8 weeks before your date to finalise your order.

 

We live abroad, how can we discuss our ideas?

We can discuss ideas over Skype/Facetime or simply by Email, Facebook Messenger and WhatsApp.

 

When will I need to pay the balance?

The full balance will need to be paid no later than 4 weeks before your wedding day.

 

Do you charge delivery?

Yes, there is a delivery charge to cover fuel. I will let you know the delivery cost to your venue when I provide your detailed quote.

Can you deliver some of the buttonholes to another address?

Yes I can if not too far or they can be left at the ceremony venue if I am doing flowers there (hopefully the groom will arrive in good time!)

What time will my flowers be delivered?

Generally I deliver your flowers approximately 2 hours prior to the ceremony, but I always aim to be flexible.

 

Do you charge for hire of vases, props etc?

Most of the prices for my designs include the use of the container when filled with flowers; there are some exceptions such as for candelabras or items hired in from an external supplier. Should you require additional props for styling without the flowers you can take a look at my Props for Hire Page.

 

How many weddings do you do per day?

I will provide flowers for one large wedding per day maximum.

 

Can we keep the flowers after the wedding?

Yes of course! I will only take back any hired items such as vases and other props. If you are unsure what to do with all your flowers you could donate them to a local care home or hospice.  I can also advice you on how to dry your wedding bouquet if you would like to preserve it. 

How can we pay?

I can accept all major credit and debit cards, BACS payments, cheques and cash. 

 

Are you insured?

Yes, I have Public Liability insurance and can present the certificate to you should you wish to see it.

 

Do you have any Terms & Conditions?

Yes, I can e-mail a copy of this over to you.